To create your account you will need to enter specific information at each step of the process. You will need to provide the following information:

Step One

Case Number

PIN

Step Two

Date of Birth

Step Four

Your email address (a valid and current email address)

• Enter your case number (if you have more than one case number, choose one).  You only need to create one account to view the information for all of your cases.
• Enter your Case PIN Number into the PIN field.
  • If you do not remember your PIN, Click on the send me my PIN link located in the Forgot Your Case Number or PIN? section
• Click the Continue button

You will have a limited number of attempts to enter the correct information.

• Enter your Date of Birth, use the date format of MM/DD/YYYY i.e., 01/01/1900
• Click the Continue button

You will have a limited number of attempts to enter the correct information

The application generates a Username for you that will be based on your first and last name, separated by a "." and may be followed by a sequence number.  For example, if your name is john smith your username will be john.smith.  If a username of john.smith already exists in the system then your username will be john.smith1 and so on.

Please remember and record this information because you will use it, along with the Password you create, to log into the application.  Your username must be entered in all lower case and the password is case sensitive.

• Enter a password in the Password field and the same password in the Confirm Password field
• Passwords must meet the following criteria:
  • At least one upper case letter (A Z)
  • At least one lower case letter (a z)
  • At least one number
  • The password must be between 8 and 30 characters
  • Your name or username CANNOT be part of the password
  • The Password cannot contain any special characters. Examples of special characters include ! @ # $ _.

Passwords are encrypted and the actual password cannot be seen or decrypted.  A temporary password will be issued if you forget your password.

• Enter your personal email address
  • Be sure to use a valid and active email address that belongs to you.  If the email is not valid then we will not receive your request.  Please do not share your email account login information with others and for your security do not use a shared email account.
  • If you do not have a valid email address, there are several sites that offer free email services (gmail.com, yahoo.com, msn.com, etc).
  • Please check the spelling of your email address.
  • Your email address will allow you to retrieve your Username or assign a temporary password should your forget them.

• Enter your primary phone number and/or a secondary phone number
  • Your telephone information is optional, but providing your telephone number gives OCSS another means of contacting you.

• Please select and answer 5 security questions
  • The same question cannot be selected more than once.
  • Be sure to remember the questions and their corresponding answers.
  • The application will require you to answer a security question when requesting the retrieval of your Username or issuing you a temporary password if you have forgotten your Password.

The information you provide is private and we do not shared this information.

The Account Creation Confirmation page displays the information that you have entered in Steps 1 through 4.  Before clicking on the Confirm button, please verify the data.

• If any information requires updating, click the Edit button in each section to edit that information.
  • Click the Cancel button to undo your changes if you have made changes before clicking the Update button
  • When you are finished reviewing or making changes, click the Update button

Click on the Confirm button to be taken to the Login page where you can now to log in to the application